Ectoin BarrierBuild Milk Reviews

4.6 Rating 139 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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“I ordered this a few months ago as needed to repair my skin barrier. I found it to be a nice consistency and quite moisturising and it also seemed to help repair my skin barrier, along with using other products. I ordered 2 more when there was an offer on to keep for future use. I have just started one of the bottles from my second order and am really disappointed and feel like I’ve wasted my money. For some reason, the second one is a lot thinner than the first ( it ran down my hand a lot quicker than the first when I did a test to compare the two) and is not moisturising on my face like the first one either. I feel I’m not benefitting in any way from it as I have the driest skin and really need something that moisturises well. Shame as the first bottle was great, but the bottle from the second order is not as good and feel I’ve wasted my money as I bought 2 the second time.”

3 Helpful Report

Posted 10 months ago

Hi Karen, Thank you so much for taking the time to share your detailed feedback with us. We’re really pleased to hear that your first experience with our Ectoin BarrierBuild Milk was positive and that it supported your skin barrier. At the same time, we’re truly sorry to hear about your disappointment with your second order and the difference you’ve noticed in consistency and effectiveness. We want every bottle to meet the same high standard, so your experience is concerning to us. Occasionally, factors such as storage conditions, batch variations, or formulation settling can affect texture, but the product should always deliver the same level of hydration and care. We’d love the opportunity to look into this further and to make things right. Please reach out to our customer care team directly with your batch number and order details, and we’ll be happy to assist you. Your trust means a lot to us, and feedback like yours helps us maintain consistency and improve. Thank you again for sharing your experience. We hope we can restore your confidence in the product. Facetheory Team

Posted 10 months ago

Sarah

Unverified Reviewer

Incentivized

“Love this product, really lightweight and yet packs a punch. I use vit A's and this keeps my barrier really hydrated and healthy. Goes really well with my bronze drops too. Would highly recommend for mature skin, I'm 50.”

Helpful Report

Posted 10 months ago

Anónimo

Verified Reviewer

Incentivized

“Llevo 3 semanas utilizando el producto. He notado una mejora en mis marcas rojas de acné, que se han calmado visiblemente, y mi piel se siente mucho más hidratada. Sin embargo, el único punto negativo es que deja una película sobre la piel que, si lo uso mañana y noche, me genera pequeños granitos. En mi caso, lo ideal ha sido aplicarlo solo por la noche y asegurarme de retirarlo muy bien por la mañana.”

1 Helpful Report

Posted 11 months ago

Sonia P

Verified Reviewer

Incentivized

“Leviga la pelle.”

Helpful Report

Posted 11 months ago

Nina

Unverified Reviewer

Incentivized

“If I could only have one product in my skincare arsenal, it would be this one. I don't think I've ever had a product that almost instantly showed me results like this one has. My skin was always reactive and I'd break out in itchy hives throughout the day--I tried everything. I'm sure the hives had much to do with a compromised skin barrier; but wow, this product instantly soothed my skin and my hives breakouts have minimized to nearly zero. I use three pumps every morning and every night--the consistency is light yet soothing and moisturizing for my sensitive, combo skin. I stayed stocked with this product because I noticed Facetheory products tend to sell out quickly. THANK YOU FOR MAKING THIS”

Helpful Report

Posted 11 months ago

Margarita R

Verified Reviewer

Incentivized

“Good for my dry skin”

Helpful Report

Posted 11 months ago

Ifechi I

Verified Reviewer

Incentivized

“Leaves my skin feeling so nourished, soft, and glowing!! I am really enjoying this product, and I would highly recommend it!”

1 Helpful Report

Posted 11 months ago

Yanett P

Verified Reviewer

Incentivized

“I absolutely love the Ectoin Barrrier build Milk serum! I love the creamy texture that absorbs beautifully. Skin feels smoother & completely hydrated. Knowing the benefits & the texture alone it will be staple in my routine.”

1 Helpful Report

Posted 11 months ago