HydraCleanse Rebalancing Gel Cleanser Bergamot / 150ml Reviews

4.5 Rating 20 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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“I am sure it is a great product but on dry skin it seems to feel tighter and made my cheeks a little scaly. smells and feels great (should be more bergamot in the world!) but not for me i'm afraid”

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Posted 2 months ago

Dear Hayley, Thank you for sharing your experience with HydraCleanse Rebalancing Gel Cleanser Bergamot. We’re sorry to hear it felt tightening on your dry skin. If you’d like, you could try using it every other day or layering with a hydrating toner or serum to help reduce tightness. If bergamot scent is appealing, you might enjoy our milder options as well. If you have any questions or need recommendations, we’re here to help. Thanks Facetheory Team

Posted 2 months ago

“Got this product as a gift with last order. Find it a more gentle cleanser and does make my face feel clean and soft. Will likely order this in the future.”

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Posted 2 months ago

Hi Linda, Thank you for sharing your feedback. We’re delighted you’re enjoying HydraCleanse Rebalancing Gel Cleanser Bergamot/150ml and that it feels gentle yet leaves your skin clean and soft. If you’d like tips on getting the most from it or have any questions, we’re here to help. Kind regards, Facetheory Team

Posted 2 months ago

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Posted 3 months ago

Hi Maja, Thank you so much for sharing your 5-star feedback! We’re thrilled you’re enjoying the HydraCleanse Rebalancing Gel Cleanser Scented. If you have any questions or need skincare tips, we’re here to help. Thanks again for your support. Facetheory Team

Posted 3 months ago

“this is a great value for money cleanser which leaves my skin feeling squaeky clean. the pump didn't work on mine which is annoying but I am still giving 5 stars”

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Posted 4 months ago

Hi, Thank you so much for your wonderful 5-star review! We're pleased to hear you’re enjoying the HydraCleanse Rebalancing Gel Cleanser and that it leaves your skin feeling so fresh and clean. We’re sorry to hear the pump didn’t work properly, that’s certainly not the experience we want for our customers. Please reach out to our support team, and we’ll be happy to send a replacement pump or assist further. We truly appreciate your feedback and support! Thanks Facetheory Team

Posted 4 months ago

Author didn't leave any comments.

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Posted 4 months ago

Hi Oumou Thank you for the 5-star rating! We're tpleased to know you’re enjoying our HydraCleanse Rebalancing Gel Cleanser. Your feedback means a lot and we’re so glad it’s working well for you. Thanks Facetheory Team

Posted 4 months ago

“I wouldn’t say I have particularly sensitive skin but I was looking for a gentle, balancing cleanser because I use some actives in my skincare regime. This burned on first and subsequent uses, caused my skin to be red and flaky, particularly around the eye area. I persevered for a while in cause my skin just needed to ‘get used to it’ but I’ve now had to stop using it.”

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Posted 5 months ago

Hi Clare, We're really sorry to hear that the HydraCleanse Rebalancing Gel Cleanser didn’t suit your skin and caused irritation. That’s not the experience we want our customers to have. While the formula is designed to be gentle and suitable for most skin types, everyone’s skin reacts differently, especially when actives are part of a routine. You might find that our unscented version of the cleanser is a better fit, as it’s fragrance-free and formulated for those with more reactive skin. Please reach out to our customer care team at help@facetheory.com with your order details. We’d be happy to offer a replacement, refund, or help you find the best alternative for your skin. Thank you for trying the product and sharing your feedback, it’s incredibly valuable to us. Facetheory Team

Posted 4 months ago

“First time I've bought this; really excellent cleanser !”

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Posted 5 months ago

Hi Elizabeth, Thanks so much for taking the time to share your feedback! We’re delighted to hear you’re enjoying the HydraCleanse Rebalancing Gel Cleanser and that it’s made such a great first impression. We hope it continues to leave your skin feeling fresh and balanced! Thanks Facetheory Team

Posted 5 months ago

Sarah M

Verified Reviewer

Incentivized

“Très bien, laisse la peau douce”

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Posted 5 months ago

Bonjour Sarah, Merci beaucoup pour votre avis. Nous sommes ravis que le HydraCleanse Rebalancing Gel Cleanser vous plaise et qu’il laisse votre peau douce. Facetheory Team

Posted 5 months ago