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Glow-C Vitamin C 20% Serum Reviews

4.5 Rating 1,265 Reviews
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333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Second attempt at posting this review. I bought this because the Glow C moisturiser wasn't moisturising enough for my skin. It ended up burning my lips and chin. I discontinued for two weeks and my skin healed. This morning I reapplied the serum and my lower face is swelling so badly that people are commenting on it. This is not for sensitive skin.
Helpful Report
Posted 1 month ago
Hi Caroline, Thank you for taking the time to share your experience. We're very sorry to hear about your reaction to the Glow‑C Vitamin C 20% Serum and the discomfort it caused. We've checked our records and haven’t found any other reviews under your name or email address. Every skin type is different, and although many customers tolerate this product well, some with very sensitive skin may find higher concentrations of Vitamin C too strong. Our team would really like to look into this further so we can assist you directly. Please reach out to our customer service team at help@facetheory.com with your order details and a brief description of your experience so we can investigate and suggest the best next steps for your skin. In the meantime, we recommend discontinuing use of the product Thanks Facetheory Team
Posted 3 weeks ago
Nice light serum that works well in the mornings
Helpful Report
Posted 1 month ago
Hi Natalie, Thank you for sharing your feedback. We’re delighted to hear that you enjoy the light texture of our Glow-C Vitamin C 20% Serum and that it fits nicely into your morning routine. We appreciate you taking the time to leave a review! Thanks Facetheory Team
Posted 1 month ago
Too oily, stays on the skin for a very long time.
Helpful Report
Posted 1 month ago
Hi Iveta, Thank you for sharing your feedback. We're sorry to hear that the Glow-C Vitamin C 20% Serum felt too oily on your skin. The serum has a smooth texture designed to glide easily and absorb well, though it may take a little longer to sink in depending on your skin type or how much is applied. For best results, apply just a few drops onto clean, slightly damp skin after cleansing and before your moisturiser. Patting it gently rather than rubbing helps it absorb more quickly. If your skin is on the oily side, you might prefer using the serum in the evening or pairing it with a lightweight moisturiser. We appreciate your comments and will make sure to share your feedback with our team for future improvements. Thanks Facetheory Team
Posted 1 month ago
Marjorie U
Verified Reviewer
Incentivized
Un sérum agréable à utiliser.
Helpful Report
Posted 1 month ago
Nice serum, sinks into the skin.
Helpful Report
Posted 1 month ago
Hi Jane, Thanks for your lovely review! We're glad to hear that the Glow-C Vitamin C 20% Serum absorbs well into your skin. We hope you're enjoying the brightening results, and if you ever wish to try a stronger concentration, our 30% version offers an even more intensive boost. Thanks Facetheory Team
Posted 1 month ago
As always facetheory prodycts are excellent, lots of thought goes into it making
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Posted 1 month ago
Hi, Thank you so much for your lovely feedback! We’re really happy to hear you enjoy our products and appreciate the care that goes into each formula. Your support means a lot to us and inspires our team to keep creating skincare that truly makes a difference. Thanks Facetheory Team
Posted 1 month ago
I have been using this as part of my night time routine and feel my skin has benefited greatly from it. I will continue to use this product.
Helpful Report
Posted 1 month ago
Hi Katherine, Thank you so much for sharing your experience with our Glow-C Vitamin C 20% Serum. We're delighted to hear that it’s made such a difference to your skin and that you’ve made it part of your nightly routine. We really appreciate your continued support! Thanks Facetheory Team
Posted 1 month ago
First I got irritation. Then took a break. After a week tried again . Makes my skin super soft and glowy
Helpful Report
Posted 2 months ago
Hi Sarah, Thank you for sharing your experience with our Glow-C Vitamin C 20% Serum! It’s great to hear that after giving your skin a short break, the product now leaves it feeling soft and glowy. Since high-strength Vitamin C can sometimes cause initial sensitivity, we recommend starting with less frequent use and gradually increasing as your skin adjusts. We’re delighted the serum is now working well for you! Thanks Facetheory Team
Posted 1 month ago