Retinol Firming Moisturiser 0.3% Mandarin / 50ml Reviews

4.7 Rating 1,051 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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“Been using this (and the previous) for a number of years since it was first introduced. Good quality moisturiser for older skin. As others have commented, I took preferred the previous pots than the tubes; less waste and easier to get amount needed.”

Helpful Report

Posted 3 weeks ago

Hi A.Evan, Thank you so much for being a loyal customer and for sharing your thoughts. It’s wonderful to hear that the Retinol Firming Moisturiser has continued to work well for your skin over the years. We truly value your feedback about the packaging change, our team is always reviewing ways to make our products as user-friendly and sustainable as possible, so your comments will definitely be passed along. We’re delighted this moisturiser continues to be part of your skincare routine! Thanks Facetheory Team

Posted 2 weeks ago

“Been using this cream and a couple of others for about 3 years. It is excellent and rich, making one order go a long way. However, I really dislike the new tubes, the pots were immensely better, more practical, easier to just transport in a bag. The tubes are terribly impractical, they break and content is wasted and then you have to tape them to save what's left. The rebranding is fine, but the tubes are the worst idea ever.”

1 Helpful Report

Posted 1 month ago

Hi Kitty, Thank you for taking the time to share your thoughts and for being a loyal customer over the last few years. It’s wonderful to hear how much you’ve enjoyed using the Retinol Firming Moisturiser and that it’s become a lasting part of your routine. We’re sorry to learn that the new tubes haven’t been as practical for you. Your feedback on the packaging design is really valuable, and we’ll make sure it’s shared with our product and packaging teams for review. We’re always looking to improve both usability and sustainability, so insights like yours help guide future updates. Thank you again for your continued support and for helping us improve. Facetheory Team

Posted 1 month ago

“It’s really good but I prefer the original jars rather than the tube”

1 Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We're so glad you’re enjoying the Retinol Firming Moisturiser. We understand some customers prefer the original jars, the new tubes were introduced to help keep the formula fresher and make dispensing more hygienic. Your comments mean a lot to us, and we’ll share your thoughts with our packaging team. Thanks Facetheory Team

Posted 2 months ago

Gina O

Verified Reviewer

Incentivized

“Brilliant product. Visable results in weeks. Lovely to apply. Great price”