“The link I ordered was wrong. My fault the pin thickness I required was 4.5mm not 4mm.
Otherwise every thing was right.
But when a machine is down, time is of the essence.
I feel delivery could be quicker.
If you have the half links I require I'm prepared to reorder the correct ones.
Regards L Simpson.”
“Sent an incorrect item, easily done as the order was over the Christmas/New Year period, contacted the company who are sending the correct part along with a return envelope. Excellent service to correct what is a minor error on an inexpensive part.”