The Hideaway Retreat - Lodge Break with Hot Tub & Prosecco for 4 or 6 | Wowcher Reviews

1 Rating 1 Reviews

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Natasha

Verified Reviewer

Incentivized

“Visiting the lincon site. Hideaway 17.. Awful.. avoid... No towels. Not As described Mattress was unbearable. Not as described Lodge was dirty (do what I did and buy cleaning products) Bedding was clean but stained. Bugs dead and alive throughout the lodge and cobwebs that noone has bothered to clean Tap was broken and other wear and tear damage but not fixed or replaced Wifi doesn't work Pub and site are run down and sadly neglected. Also not as advertised Pub only opens for a few hours and doesn't serve food. Such a shame as this could be make a beautiful place. Play area is over grown and sealed off This needs closing down, a full revamp and new management. Location it nice but the road leading upto the lodges is like a roller coaster and we ended up with a blown tyre Read TripAdvisor reviews before you book.. I wish I did.. wowcher where unwilling to help and just said that once a voucher is redeemed, so refunds will be given...”

Helpful Report

Posted 1 month ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher

Posted 1 month ago