Le Creuset Stoneware Rainbow Collection - Complete 12-Piece Bowl & Plate Set | Wowcher Reviews

2.3 Rating 4 Reviews

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Kate

Verified Reviewer

Incentivized

“The plates and bowls arrived separately and i was not advised of this so thought part of the order was missing! The bowls are lovely as are the plates however i think maybe the plates are seconds . All in all good value for the price”

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Posted 2 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 2 months ago

Andrea

Verified Reviewer

Incentivized

“I received my parcel with every piece smashed informed the supplier who said they would send a replacement but have tried to contact them on a number of times and they haven’t bothered to even reply so I’m now £69 down,really not happy about this”

Helpful Report

Posted 2 months ago

Good morning Hope you are doing fine If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage. Many Thanks, Wowcher.

Posted 2 months ago

Anonymous

Verified Reviewer

Incentivized

“The plates themselves are lovely. The problem being the bowls are very small and they’re called rice balls which I didn’t see. That’s my fault but it was the Delivery of them which was awful. They were literally dumped at my door in packaging that you wouldn’t think a monetary value item would be left in plastic with tape on it so that was rather shocking. I would’ve really appreciated better protective wrapping. The plates themselves are lovely, but just be aware that the bowls are very small. Using voice text”

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Posted 2 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 2 months ago

Christian

Verified Reviewer

Incentivized

“Did not come with plates were tiny you sold me out”

Helpful Report

Posted 2 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 2 months ago