Crushed Velvet Divan Bed & Memory Sprung Mattress - 7 Colour Options | Wowcher Reviews

2 Rating 6 Reviews

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Anonymous

Verified Reviewer

Incentivized

“Colour is brilliant, for a £250 bed its what I expected. The mattress isnt great very thin ive ended up buying a topper for now as it is way to soft. The head board isnt as in the picture its half that size and the draw runners aren't the best. But like I say for the price its good. It did take a while to come. Wasn't damaged or anything and other than what ive stated its a good bed. If it was full price I wouldn't have gotten it.”

Helpful Report

Posted 6 days ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 5 days ago

Lisa

Verified Reviewer

Incentivized

“Have still not received my bed and awaiting delivery”

Helpful Report

Posted 6 days ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 5 days ago

Ruth

Verified Reviewer

Incentivized

“Very poor quality. All springs and no foam. I have contacted the seller but no response. I need a replacement or a refund please.”

Helpful Report

Posted 1 week ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 5 days ago

Keeley

Verified Reviewer

Incentivized

“Disgusting customer service from both Cloud9 and Wowcher. Rejected delivery over 2 weeks ago and still awaiting refund. Avoid at all costs!!!! Terrible. The delivery driving also very rude to my parents.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through WhatsApp. Many thanks, Wowcher.

Posted 2 weeks ago

Syed

Verified Reviewer

Incentivized

“Terrible bed and even worse mattress. Mattress is exceptionally poor. I will never purchase from this company again or from Wowcher.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 weeks ago

Kelly

Verified Reviewer

Incentivized

“Was worried about receiving my kind size bed due to it been delayed twice but when it came it’s was in amazing condition and super comfy so happy with it thank you”

Helpful Report

Posted 4 weeks ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 4 weeks ago