PRICE DROP! Star Wars Christmas Helper Doll: Stormtrooper or Darth Vader! | Wowcher Reviews

1.7 Rating 3 Reviews

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“Darth Vader didn’t arrive and still waiting for my refund”

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Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

“Wowcher are a complete rip off and won’t give me the Full refund or even communicate with me for the below tat that they sold – I will be going to trading standards as they obviously are use AI to sell this rubbish – Just want a refund”

Helpful Report

Posted 4 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 4 months ago

“I purchased both Stormtrooper and Darth Vader. Darth Vader Doll arrived but still waiting on Stormtrooper Doll despite it stating it’s been delivered. Unfortunately the Darth Vader Doll which I’ve received doesn’t look the same as advertised, the quality is very poor and certainly not the same as advertised. I would not have made the purchase if I had known the item wasn’t the same as advertised, very disappointing. Since receiving the item (Darth Vader) despite the missing Stormtrooper I have made contact with the merchant, they have said they would send a replacement doll, but I am not confident I will receive what was advertised. I am hoping that I will receive what was advertised or a refund, but would also like this resolved before Christmas as it is a gift to my little boy. So currently I am in possession of a very poor quality doll that is not the same as pictured in the advertisement, I have also not received the stormtrooper which is yet to arrive but not confident it will as it states it has been delivered. I do suspect the if I do receive the stormtrooper doll, it will be of a similar bad quality. If someone can help me resolve this issue I would be grateful, as mentioned I have contacted the merchant but not confident I will have the issue resolved especially before Christmas. I suspect they will send out the same poor quality doll which isn’t what I ordered from the advertisement. Kind regards”

Helpful Report

Posted 4 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 4 months ago