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Bluey Interactive Plush Breathing and Singing Toy - Sound & Lights for Comfort - 2 or 3 Pack Options! | Wowcher Reviews

1.3 Rating 48 Reviews
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Come ok in the package but just don’t work Very disappointed with this x
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Posted 2 days ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 32 minutes ago
Please DO NOT bother purchasing this item. I made the stupid mistake of buying this for my son for Christmas. When I gave it to him on Christams morning he was so excited. But when we tried to work it....... NOTHING! It would appear that the control box has been glued to the inside of the stomach which most likely has seized the button to control it. I have tried contacting the company this was purchased from but have had no response. Wowcher are utterly useless and just palm it off to the sellers claiming to be a 3rd party. Im sorry wowcher but yes you are responsible! YOU ARE THE ONES SELLING THESE ITEMS!!! absolutely disgusting experience
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Posted 2 weeks ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 2 weeks ago
It doesn’t work. Put batteries in but nothing is happening
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Posted 3 weeks ago
If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.
Posted 2 weeks ago
The toy arrived with marks on and no tags so didn't look new - after testing it the noise was continuous so we removed a battery, when putting the battery back in it wouldn't work at all.
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Posted 3 weeks ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 3 weeks ago
Stephen
Verified Reviewer
Incentivized
Came very late ,didn’t work tried everything to make it work . The internal seal wrapping bag was ready opened . Seems to been already sent back by previous buyer’s then resent out again from UK base . Then I have the merry-go-round with the agents end me this,send me that, send me a video that it doesnt work total scam keep away from these and Wowcher
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Posted 4 weeks ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 3 weeks ago
Mrs Hannigan
Verified Reviewer
This is utter rubbish! Took about 6 weeks to arrive, the quality is so poor it beggars belief! It doesn’t do anything that it advertises, I urge anyone thinking of buying this for your children/grandchildren to avoid, it’s not safe, wires loose, no on/off button. Wowcher should be ashamed of themselves for hosting this seller!
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Posted 4 weeks ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 3 weeks ago
Even though this product works, it does not do what the description says! This plush only breaths and lights up. It does not sing the bluey theme tune or sings.the on/off button is not easy to find either, its on top of 1 leg. I am also having trouble with the seller , 1 minute they are offering me 10% refund for the inconvenience and then someone else is saying I need to send it back and pay postage myself! Not really happy with the customer service.
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Posted 1 month ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 1 month ago
Do not buy this toy! What you receive is nothing like what is described. It plays a soft lullaby and breaths. It’s such poor quality that you can feel the massive plastic lump inside it. Contacted customer services to complain and explained that they have misled based on description. Poor response, not interested and only offer refund if I post it back even though it’s nothing like the advert. Save yourself the money and don’t buy it. It’s gone straight in the bin as I don’t trust they will refund even if I send back based on the response.
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Posted 1 month ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 1 month ago