“Still not received 2 ADVENT calendars. Would like a refund please I have emailed you twice. The seller says there's a delay with the order but it shows on wowcher as delivered”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

“not recieved a scam scam scam DONT USE WOUCHER6”

Helpful Report

Posted 4 months ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 4 months ago

“Said it had been delivered, it hadn’t ?? Emailed company, said I would get it before 24th December. It’s an advent calendar.”

Helpful Report

Posted 4 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 4 months ago

“I haven't receive this item.”

Helpful Report

Posted 4 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 4 months ago

“I have not received any of my orders from wowcher”

Helpful Report

Posted 4 months ago

Thank you for your review. I am sorry to hear you’ve had some trouble with your purchase. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If a voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase; however, I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 4 months ago

“Never received this item Sent emails to find out where it was sent Told it had been delivered Don’t know where or who got it WOULD RECOMEND PEOPLE DO NOT BUY FROM THIS SELLLER SCAM SCAM SCAM”

Helpful Report

Posted 5 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 5 months ago

“Did not receive the Calander. I have emailed the seller about this twice and they have not replied. I have emailed Wowcher and they have not replied. Is the Whiskey calander a fake site? Why does Wocher not reply?”

Helpful Report

Posted 5 months ago

Hello, We can confirm this order is still currently within the 8 working day delivery period and is due to be delivered by 19-11-2025.

Posted 5 months ago

“Nothing like picture, bottles are tiny, tried to get a refund and seller not responding to messages”

Helpful Report

Posted 5 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 5 months ago

Whiskey Acrylic Bottle Bauble Advent Calendar Set | Wowcher Reviews