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PRICE DROP Shark 7-Colour LED Light Therapy Face & Neck Mask For Radiance | Wowcher Reviews

1.5 Rating 21 Reviews
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Donna
Verified Reviewer
Incentivized
“I still have NOT recieved it after many messages it still not resolved”
Helpful Report
Posted 1 week ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team
Posted 1 week ago
Agathe
Verified Reviewer
Incentivized
“I never received the Mask and I want my money back”
Helpful Report
Posted 1 week ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 1 week ago
Hayley
Verified Reviewer
Incentivized
“The parcel was lost, but when it finally turned up with a battered and torn box, the mask was a huge disappointment. It was very uncomfortable and dug into my face. It left deep indent,s and I could only stand having it on for a few minutes. I am returning it.”
Helpful Report
Posted 1 week ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 1 week ago
Allison
Verified Reviewer
Incentivized
“I have not received this item yet, which is ridiculous. Send it ASAP! Allison Purdie”
Helpful Report
Posted 1 week ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 1 week ago
Anthony
Verified Reviewer
“Happy with purchase”
Helpful Report
Posted 2 weeks ago
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team
Posted 2 weeks ago
Kath
Verified Reviewer
“When it arrived box was broken and it didn't work. Customer service was shockingly slow. Was originally ordered as a Christmas present. Replacement was refused as they tried to deliver it on 30th December. I had already purchased a different one.”
Helpful Report
Posted 3 weeks ago
Thank you for your review, I am sorry to hear of this. I can see you have since been credit refunded to your wowcher account. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher
Posted 3 weeks ago
Paul
Verified Reviewer
“It never arrived it went missing in evri depot abd still not sent replacement or refund”
Helpful Report
Posted 1 month ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 1 month ago
Tracy
Verified Reviewer
“Never received it”
Helpful Report
Posted 1 month ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 1 month ago
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