“Never received it.”

Posted 1 month ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 1 month ago

“I have tried to get in touch with yourselves and the company I had the calendar from I have not heard from anyone . Very disappointing”

Helpful Report

Posted 1 month ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 1 month ago

“What an absolute con. Don’t be tempted. Full of cheap kids jewellery.”

Helpful Report

Posted 1 month ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 1 month ago

“Ridiculous!! After looking at the photos of the type of calendar you could receive I was very disappointed to open what came in the post! The ‘luxury’ jewellery advent is awful! Compared to the fact it say £500 Selfridges, or Harrods! Was there only one of them on offer and then the rest of us fools got a child’s dress up Christmas themed jewellery set!”

Helpful Report

Posted 1 month ago

Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products. Many Thanks Wowcher Team

Posted 1 month ago

“Don’t bother it’s not what you get you get a very poor advent calendar that’s never seen any of the stores or products above it’s a con.”

Helpful Report

Posted 1 month ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 month ago

“I received a jewellery advent calendar. All of it was really cheap looking and very poor quality. Ok for kids I guess but as something marketed towards adults, it was really not great. Would have got better quality if I'd bought it from temu. Probably would have been cheaper too.”

Helpful Report

Posted 1 month ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 1 month ago

“Recieved a luxury jewellery one. Definitely not luxury!”

Helpful Report

Posted 1 month ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 1 month ago

“I ordered 2 calendars and one came before the other, the first delivered had 8 jewellery pieces individually wrapped which I thought was odd and the second delivered had alot more jewellery pieces. I was disappointed and couldn't be bothered to process a refund where I may be asked to send the calendar back at my cost. I wont be buying these again”

Helpful Report

Posted 1 month ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 1 month ago

Christmas Advent Calendar Mystery Deal - £500 Selfridges, Liberty London, Harrods, Glossybox, Radley, L'Occitane and MORE! | Wowcher Reviews