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PUMP'D P2 Hipster 10ft Inflatable Stand Up Paddle Board SUP Set | Wowcher Reviews

2.5 Rating 18 Reviews
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Anonymous
Verified Reviewer
“I can’t leave a review because you haven’t delivered it!!! Still waiting a month after ordering it.”
Helpful Report
Posted 2 months ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 2 months ago
Emma
Verified Reviewer
“Still haven't received. Expected delivery was last week. Have sent 2 emails but not heard anything back.”
Helpful Report
Posted 2 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 months ago
Paula Travis
Verified Reviewer
“Not received the board and no contact from supplier”
Helpful Report
Posted 3 months ago
Thanks for your feedback, we are sorry to hear about your experience. I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.
Posted 3 months ago
Katrina
Verified Reviewer
“Have not even received it and despite emails to the company since the 19th August I still have had no reply”
Helpful Report
Posted 3 months ago
Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher
Posted 1 month ago
Rebecca Eldridge
Verified Reviewer
“This product hasn't arrived yet, no email communication regarding delivery, I am concerned I will not be getting it and have paid £100 with delivery, I am sure if the paddle board arrives it will be great, fingers crossed it will”
Helpful Report
Posted 3 months ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks, Wowcher.
Posted 3 months ago
Victoria
Verified Reviewer
“Not received contacted merchant twice not heard anything back in a week. Contacted wowcher only had automated response”
Helpful Report
Posted 3 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 3 months ago
Kerry Greer
Verified Reviewer
“Terrible service, ordered 2 paddle boards. Never arrived. Contacted merchant and no response. Paid £40 delivery in addition to item costs also.”
Helpful Report
Posted 3 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 3 months ago
Gail
Verified Reviewer
“I am still yet to receive my paddleboard”
Helpful Report
Posted 3 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 3 months ago
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