Mr Swirly All-In-One Ice Cream & Frozen Dessert Maker - Multi-Function, Quick-Churn, Compact Kitchen Appliance | Wowcher Reviews

1.8 Rating 5 Reviews

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“Amazing icecream maker Grandchildren love it and so easy to put together Very pleased with it .”

Helpful Report

Posted 8 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 8 months ago

“Arrived with no instructions at all, no user manual or recipe, nothing, write-up says it has speed settings, all I have is on or off!! I want to return this item, yes it's easy to clean, it has to be be, I've had milk all over the table and floor! Not impressed at all”

Helpful Report

Posted 8 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 8 months ago

“Item never arrived, seller sent me a weird email about contacting FedEx through an evri website - avoid at all costs. Refund being processed really disappointed”

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Posted 9 months ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Many Thanks, Wowcher.

Posted 9 months ago

“Never received. Tried to contact merchant and Wowcher. No response at all.”

Helpful Report

Posted 9 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 9 months ago

“Cannot write review I still haven't received item”

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Posted 10 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 10 months ago