REVIEWS.co.uk

Anonymous

Incentivized

“I haven't received this product yet and as I said to the customer service I think it's terrible that I ordered something at the same time from The other side of the world and yet that got to me before this.”

Helpful Report

Posted 1 month ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 month ago

"\"Bridget\""

Verified Reviewer

Incentivized

“I'm having problems returning this item took to the post office was unable to scan for returning it so will try again at a different post office for trying to return. These pictures were taken after delivery I sent them to your online staff. I was very disappointed as there was nothing on the parcel saying fragile and only bubble pack wrapped around the tablet. I do think there should be a a easier way to retuning goods when they are faulty on arrival. Very disappointing”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 3 months ago

Lynne

Verified Reviewer

Incentivized

“Could have got a new one for £59.99 with warranty”

Helpful Report

Posted 5 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 5 months ago

“I received the samsung tablet and found that it wouldnt even switch on !! I plugged the charger in and after 4hrs hours it was only at 40 % 10 hrs later it was only at 80 % i have not used it as I emailed woucher and tge people that sold it and i got a general resonce saying they have 14 days to respond ,i dont hold much confidence in using it and will not give ur as a christmas present . ...totaly dussapointed ,i would advice everyone not to purchase !!!”

Helpful Report

Posted 6 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 6 months ago

Author didn't leave any comments.

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Posted 6 months ago

Sorry I'm afraid I'm not following. Please can you clarify what the query is?

Posted 6 months ago

Samsung Galaxy Tab S2 9.7-Inch Tablet - High Performance Portable Android, 32GB, Octa-Core, Super AMOLED Display | Wowcher Reviews