“Two quite nice pieces of jewellery but not very exciting”

Posted 4 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 4 months ago

“£5 item i couldve got better off a known suplier”

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Posted 4 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 4 months ago

Janet

Verified Reviewer

Incentivized

“I received a bracelet that doesn't even fit around my wrist so was an absolute waste of money”

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Posted 5 months ago

Thank you for your feedback, I'm sorry to hear of your experience If you do not like the gift/ item, the gift/ item cannot be exchanged for an alternative gift/ item. Many thanks, Wowcher.

Posted 5 months ago

“Do not order these I've ordered 2 now and both times got the same cheap tacky gift, the draw you in with all the prizes but you will never get one dont waste your money on this”

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Posted 5 months ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 5 months ago

“did not receive mystery deal”

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Posted 5 months ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 5 months ago

“Got a bent nail and got charged postage also told I would get another free bracelet. Also got a scratch card that wouldn't scratch”

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Posted 5 months ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 5 months ago

“A load of rubbish, my fault for being sucked in.. to get a few pieces of cheap jewellery which I won’t use or even give as presents… I could have spent £28 incl postage costs on much better things.. totally wasted my money!”

Helpful Report

Posted 5 months ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 5 months ago

“Received a tatty necklace worth £25 off the website. Got exactly the same necklace in the his and hers buddle too. Just a scam”

Helpful Report

Posted 5 months ago

Thank you for contacting us, Providing it is within 14 days of receipt - If you don't like the item you have received and haven't opened it from it's original packaging, you can return it to the merchant for a refund. Please note returning for an exchange is unfortunately not possible for Mystery Deal products.

Posted 5 months ago

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