Drinking Board Game | Wowcher Reviews

1.5 Rating 4 Reviews

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“The game arrived with the box bashed meaning I couldn’t give it as a gift. I emailed the company and the offered me a 10% refund! I declined this offer of £1 and asked to return to be told I had to return it at my own expense of £4.25! Very disappointing.”

Helpful Report

Posted 7 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 7 months ago

“Says delivered but hasn’t been delivered”

Helpful Report

Posted 1 year ago

Thanks for your feedback, we are sorry to hear about your experience, Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 1 year ago

“The game is pretty fun but the overall quality of the materials is poor. Cards are pretty see through as well with nothing printed on the back so it’s easy to see what card is next.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“I went to pick the game up on the day it said it should be delivered (hadn’t received any other email) and it wasn’t there. Looked out for an email, nothing. Had an email saying would be delivered on or before 20th Dec (it’s now 22nd) and still nothing. This is supposed to be a gift and worried I can’t get it and don’t want to make any further wasted visits to try and get it. Was also told on the original email that I had to pick it up on the date only or else I wouldn’t be able to get it, the collection company said that’s not true and they hold items for up to a month. I’m really worried as to whether I will get this item as no phone number to call to enquire or contact anyone. So I can’t rate an item I can’t even get even though paid for!!!”

Helpful Report

Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 1 year ago