“Bought this as a Christmas present for my granddaughter. The bricks look to be packaged ok and with instructions - but I certainly didn't expect it to turn up in a bashed brown box.”

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Posted 6 days ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 6 days ago

“Terrible - turned up in a plain box rather than in a branded Lego box so looks like something from the back of a lorry or fake merchandise. I can’t give this as a birthday present as intended which is really disappointing.”

Helpful Report

Posted 1 week ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 week ago

“Not as shown. A box of bricks. Not suitable to give as a gift”

Helpful Report

Posted 4 weeks ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 4 weeks ago

“We are unable to build Stitch as there are missing pieces, and the pieces don not actually fit together properly. The instructions do not match the materials included. Save your money and buy the Disney version. I mistakenly purchased thinking this was the Disney version!”

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Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 months ago

“When ordering I didn’t realise the item wasn’t genuine LEGO the product is Disnay and not Disney. One disappointed little girl.”

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Posted 3 months ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded to your wowcher wallet and your credits will be valid for 3 months We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher

Posted 3 months ago

“Extremely disappointed with this item. Purchased for a December 2024 birthday present. Have been trying to put it together since then but several pieces are missing and we cannot construct the stitch figure, which is very upsetting for my granddaughter. Was not expecting to be disappointed and would not recommend purchasing this item.”

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Posted 8 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 8 months ago

“Good price but there was pieces missing so can’t carry on building it”

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Posted 9 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 8 months ago

“Brilliant Thankyou and at a fraction of the price from other retailers”

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Posted 9 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 9 months ago

PRICE DROP! Stitch Building Block Kit For Kids - Ages 9+ | Wowcher Reviews