4* Mercure Holland House Spa Day, 50 Minute Treatment, Afternoon Tea, Bubbly, £10 Voucher & Robes - Cardiff | Wowcher Reviews

1 Rating 4 Reviews

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

Visit Product Page

“I ordered this through Wowcher. It cost me £249 for 3 wowchers. I tried redeeming the following day to use as a treat for my daughter's 30th Birthday. When I clicked on the link to redeem the wowchers, I was not given an option to choose a booking date. I was just asked to complete my personal details, name, email address etc. When I queried this, my wowchers showed as Redeemed even though I have nothing to show for it. I do have a complaint open and hopefully this will be resolved soon.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 1 year ago

Ann Williams

Verified Reviewer

“I have not been able to attend yet - problem with my vouchers. Mercure have tried to contact you to sort it but after 4 days, they are still waiting a response - disappointing”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“Dreadful service from Wowcher. I was unable to redeem the voucher and I couldn't contact the hotel to book a time. Wowcher insisted that as the voucher was redeemed I couldn't have a refund. They then told me to take the voucher to the hotel. I travelled 100 miles to go to the hotel only to be told that they had no record of the booking. Wowcher eventually refunded my money . The first and last time I use Wowcher”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“I still have not received the email for the spa…. Not getting anywhere with messaging. Very disappointed.”

Helpful Report

Posted 1 year ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 1 year ago