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4* Mercure Lancashire Spa Stay & Breakfast For 2 - Dining Option! | Wowcher Reviews

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Shez N Nez :)
Verified Reviewer
Slight concern as some of the reviews were negative but I didn’t need to worry at all. It’s a really beautiful hotel and spotlessly clean. Every member of staff we met were incredibly welcoming and helpful. There was lots of choice for breakfast and the cooked breakfast was hot, not tepid, which I’ve experienced in other hotels. Rhe waiting on staff couldn’t do enough for you! The beds and pillows were comfortable and our room was lovely. The spa was lovely too and not too busy. I really needed a break and would like to say thank you to everyone for making our few days away so relaxing and enjoyable. Room 80.
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Posted 1 year ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 1 year ago
From the moment we arrived , for my friends 50 th We were given such a warm reception. Great choices for the evening meal and also for Breakfast . Such amazing value for money especially at it included the spa . Only had one bad thing, our room was in the courtyard with a bright street light outside. Which woke us up us up at 4am. it was shining through the glass window in the door . There must have been a curtain there at so time , as figment was broken , but no curtain . Changing rooms, as not an option as hotel was full booked. At 4am there was no chance of getting out of bed to tell reception. But everything else was great . . Want to give a special mention to Becky , Sarah , and Nina who you could tell enjoyed their job . They went out of their way to make our stay as they could . Also Thankyou to the hotel who decorated my friends room
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Posted 1 year ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 1 year ago
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Posted 1 year ago
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher
Posted 1 year ago
The hotel is very clean. Rooms need a bit of TLC. We stayed in a courtyard one. The bar and restaurant area looks like it has been refurbished. Spa area was nice although not many lockers worked. We had a meal at night and breakfast. Both were really nice especially our meal. Our waiter was lovely can't remember his name. He did get told of for talking to us which wasn't his fault as we were asking him questions and talking to him. He was just being polite to us. I did mention to someone as we left how nice he was and good table service. Hope this got back to him. Overall a really good experience and we would definitely go back.
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Posted 1 year ago
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher
Posted 1 year ago
Arrived at 3pm, free parking for overnight guests. Lovely room which was clean and beautifully decorated. Mini fridge with a few soft drinks, nespresso machine and kettle. Robes and slippers. Spent most of the day in the spa which had a couple of steam rooms which made our skin glow and cleared airways, plus a sauna and rainforest style showers! Followed by a swim in the pool, jacuzzi and relaxing around the pool. Spoilt for choice with the evening meal, couldn’t decide what to have!! Will be going back to try the other options as really impressed with what we did choose. Missed the morning breakfast as the black out curtains did the job, still thought it was the middle of the night at 10am!! So had another hour in the spa before checking out. Very good and will definitely be returning! Really enjoyed our stay and impressed. Value for money!
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Posted 1 year ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 1 year ago