Price Drop Hyde Park Stay For 2: Breakfast & Wine - 2-Course Dinner Upgrade!- Near Winter Wonderland | Wowcher Reviews

3.5 Rating 41 Reviews

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“Really lovely hotel on the edge of Hyde Park, an 8-minute walk from Paddington. The Receptionist was friendly and the check in went really well but when we went to the bar for our bottle of wine, (which was included), the bar manager was very dismissive and we felt like an inconvenience. He said that the restaurant was busy but shouldn't have taken that out on us. We were on the 9th floor and the room although quite small (I'm not sure if that was because we were Wowcher clients rather than full paying?), was enough for what we needed for our overnight stay. The room was clean, no outside noise and an added bonus was having a safe. We weren't told where the stairs were and yes I know I could have asked. The breakfast was tasty and plentiful, the staff really friendly. We dropped our bags to the Concierge desk, I didn't take his name but he was really lovely, friendly and professional at the same time. Can I just remind people that please and thank yous cost nothing!!”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 1 year ago

Bryan Powell

Verified Reviewer

“Great hotel, clean rooms and helpful friendly staff. Room was small but very functional and well laid out and suited a short stay in London.”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“The room is nothing like the pictures. It is tiny, can’t walk around the bed, not the cleanest and paint chipping off skirting boards, the “view” definitely not of Hyde park was blocked anyway by a huge concrete block which stopped light getting in so the room was extremely dark. I complained to the hotel and they caused me a £50 charge to change rooms and said they don’t discount rooms ever and pulled out some legislation then were embarrassed when they realised I’d had a discount from wowcher booking!”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“This was our second stay at the hotel within a month,rooms clean and comfortable, staff helpful and pleasant, breakfast was lush Throughly recommend to family or friends .”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“Food options poor on dinner menu which was a different reduced menu to the other dinersI paid for a room upgrade and the carpet was dirty, worn and the shower was cool water only. Very disappointing…. Check in staff very helpful and nice. Great location.”

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Posted 1 year ago

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Posted 1 year ago

“The room very small..Dated though clean.The Upgrade for Meal and Wine complete waste of money ...Very Poor food ...greasy spoon standard Wine No choice just House wine Rose or White Think you were sitting in a works canteen Usual Exceptional High Alchol soft Drink Price”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“Really not worth the money we paid at all, it’s definitely cheap price for London but the room we had was not the room we paid for. We also upgraded our room and wasn’t given the correct room. Shower was to small couldn’t even stand up straight in it and didn’t come out quick enough at all. Walls were dirty and had stains on them. And to top it off the whole building had a power cut so we were without electricity for some of our stay! Breakfast was lovely couldn’t fault it and all you can eat and lots of choice, it’s in a good location and not far from places to explore. Unfortunately wouldn’t stay here again and wouldn’t really recommend it to anyone!”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 1 year ago

“Very enjoyable stay with no hick ups & well located with Lancaster Gate tube only round the corner DO NOT make same mistake as us walked long way as had to come green park as Hyde park was closed .”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago