3x3m Steel Frame Weather-Resistant Garden Gazebo Tent - Grey or White | Wowcher Reviews

2.1 Rating 26 Reviews

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“I don't know what this gazebo was like as it arrived damaged so had to send it back, 10 days later I'm still waiting for the refund and the postage refund I paid (14.99)to get it delivered to me and the £15 postage to send the item back”

Helpful Report

Posted 2 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 2 months ago

“Very poor quality it's like a child's play tent would not recommend especially with the delivery charge do not waste your money”

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Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 months ago

“Shocking. Poorly made, very flimsy. Many many join seams are pulling apart, the velcro straps snap away for the sheeting. A dozen of our poles were vent or crushed. Wouldnt even take it to the scrapyard, directly to the bin. Waste of money.”

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Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 months ago

“Returned. Very flimsy material and poles”

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Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 months ago

“Ordered white Gazebo. I've returned as it is very very poor quality definitely not worth money stated.”

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Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 4 months ago

“I’m not very happy I’ve had to throw it out very poor quality cheap, it was ripped when I got it and it blew over 10 minutes after setting it up and 3 bars have bent on it and string ties ripped off the hooks, it ruined my granddaughters birthday party”

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Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

“Never received the order- no feedback from the merchant too”

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Posted 4 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 4 months ago

“The quality was unacceptable, and it came off easily.”

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Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 6 months ago