Daphne Perfume Princess Shrub - Fragrant Evergreen Flowering Plant (13cm Pot) | Wowcher Reviews

1 Rating 2 Reviews

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“Places the order then got an email saying I have to wait 3 months for delivery. I replied to the email asking to cancel the order and get a refund and have heard absolutely nothing back. Appalling service, no communication and NO REFUND”

Helpful Report

Posted 10 months ago

Thanks for your feedback, we are sorry to hear about your experience, Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 10 months ago

“Haven't received and can't get any joy from customer service. Have messaged times now but still not resolved.”

Helpful Report

Posted 1 year ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 1 year ago