“Really disappointing, no lights even though you can clearly see the lights in the picture, the chickens are like flat pieces of cardboard/plastic, cannot believe they were ever £89.00 !! feel relly conned and would like y postage money back”

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Posted 2 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 2 months ago

"Anne"

Verified Reviewer

Incentivized

“3 hens buy - - 3 hens broken !in the box chuck them out!!!”

Helpful Report

Posted 2 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 2 months ago

“Not as expected, they are flat acrylic garden stakes, the lights are small battery ones with no idea where you would put them very disappointing”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“Absolutely rubbish, very small and flimsy”

Helpful Report

Posted 1 year ago