Kids' Glow in the Dark Fort STEM Building Kit - Creative Construction Toy, Ages 5+, Indoor & Outdoor Play | Wowcher Reviews

1.8 Rating 19 Reviews

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“Poor quality, they do not glow very well and nothing like the advertised pictures.”

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Posted 1 week ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 week ago

“These do not really light up in the dark, you can just about make them out however as they are not at all bright the area becomes a hazard as it is to dark to see what you are doing. They are flimsy and once you put a cover on they tend to fall down. The cover in the box does not cover properly and slides off easily so ver frustrating”

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Posted 2 weeks ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 2 weeks ago

Danielle Plant

Verified Reviewer

“Absolutely appalling. It's basically some straws. And balls terrible quality. The big nice looking sheet it pictured with doesn't even come with it it's a small green that doesn't even fit the structure unless you built it so small only a rabbit could play. Flimsy. Small bad quality. Absolute rip off and waste off money and also misleading advertisement”

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Posted 3 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 3 months ago

“This is the second one I've bought for my grandchildren, they love it, bought the second one to make a huge set”

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Posted 9 months ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 9 months ago

“Looks great, haven't used it yet”

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Posted 9 months ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 9 months ago

Author didn't leave any comments.

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Posted 9 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. If you still need assistance, please do reach out via the contact section on your account. Many thanks, Wowcher Team

Posted 9 months ago

“Never received this!”

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Posted 10 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 10 months ago

“I didn't receive my order and I didn't receive any response from the supplier when I told them I had not received on the estimated delivery date of 19th December. When I search the tracking number provided it states not found. I ordered this item the beginning of December and it was a Christmas present. I now have a nephew with no present from me!!! Hugely disappointed and want to know how I get my refund.”

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Posted 11 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 11 months ago