Mushroom Top Outdoor Gas Heater - 13kW Bronze | Wowcher Reviews

1 Rating 9 Reviews

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“GOOD LUCK IN PURCHASING!! Steer clear! Ordered this item twice and failed delivery both times. The experience has been stressful time consuming and incredibly disappointing from the resolution team. No pro active follow ups and lack of support to us as customers to compensate both times. I have had to write into head office for someone to take me seriously. Such a shame when I ordered back in May 25 and it is now Aug 25 and I am without a heater and out of pocket. Disgusting service.”

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Posted 9 months ago

Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher

Posted 9 months ago

“Did not arrive & seller does not respond to Emails …DO NOT BUY SCAM!!!!”

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Posted 11 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks, Wowcher Team.

Posted 11 months ago

“I wouldn't know as I have never received it”

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Posted 11 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher Team

Posted 11 months ago

“I STILL HAVENT RECEIVED IT - 3 WEEKS AFTER PLACING THE ORDER!!!!! IM GETTING NOWHERE WITH CUSTOMER SERVICE OR MURCHANT.”

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Posted 11 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher Team

Posted 11 months ago

“I am still waiting for my mushroom Heater about three weeks after I should’ve received it Beginning to think this is a scam do not buy. Can I please have a refund? I am so disappointed with Wowcher and the merchants they choose.”

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Posted 11 months ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 11 months ago

“Never turned up, no response from the Turkish merchant. Has put me off using Wowcher again.”

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Posted 11 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks, Wowcher Team.

Posted 11 months ago

“Product was never delivered”

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Posted 1 year ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher Team

Posted 1 year ago

“Failed to deliver”

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Posted 1 year ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 1 year ago