Weather-Resistant Rattan Reclining Sun Lounger | Wowcher Reviews

2.7 Rating 10 Reviews

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“I ordered a Ratten sun lounger with cushion. Once I'd got the hang of ordering this item, receiving a code, redeeming the voucher, then paying extra for delivery, the confirmation was quite efficient. However, I didn't receive the sun lounger on the specified date. I seemed to be going round in circles at one point trying to contact Wowcher and sort out the problem. Once I had located and contacted the supplier, they immedately sent a replacement, which arrived the following week. Can't fault Mr Price Online - they were very efficient and prompt (excellent service).”

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Posted 1 year ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 year ago

“Ordered the sun lounger but it didn't come when stated and can't get hold of the supplier they are saying my email address is wrong ( its not )”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“We have never receive the loungers from mr price and have been try to get a refund for them and delivery cost charge So very very dissatisfied at the moment So perhaps this criticism will spark some contact Aubrey Thomas E mail aubreythomas@marea.plus.com”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 year ago

“I have not received this it was meant to be delivered 7 days ago.still waiting”

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Posted 1 year ago

Thanks for your feedback, we are sorry to hear about your experience, Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many thanks, Wowcher.

Posted 1 year ago

“Holes for bolts didn’t line up so very difficult to put together”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 1 year ago

“Item originally lost in transit, I had to chase where they stated it was lost and did I want a replacement or refund. Requested replacement, got delivered, put item together sat on it for no longer than 20 mins and notice a big rip in the stitching!!! Contacted seller, sent photos, they offered me £15, I accepted thinking a refund would then be processed… oh no, once I had accepted I was then told to contact Wowcher, sent a screen shot of the refund offer from seller, Wowcher then told me to contact the seller! Lots of messing about for a faulty item!”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher Team

Posted 1 year ago

Helen Dickens

Verified Reviewer

“One is bent and the other is lovely. I messaged Daniel and have not heard back from him. I sent him images too. Still no reply.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear your comments, I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 1 year ago

“Easy to put up look great and great quality”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher.

Posted 1 year ago