Arlo Buckle Black AR03 Reviews

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About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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If you're shopping for a rug, please do NOT buy from this company. Just like other reviews stated here, their customer support has been extremely terrible and almost non-existent. It's shocking a company like this who claimed to be "the UK's No.1 Destination For Rugs" has such horrible customer service. It took more than 2 months to ship my rug when it was in stock at the time of order. Kept following up and never got a reply from them. When they did reply, it's almost guaranteed it would happen after 1-2 weeks with 3-4 times of follow-ups. Absolutely ridiculous. I'm still dealing with their support team at the moment. It's a never-ending process.
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Posted 2 years ago