“This was the first time I’ve ever ordered ice skates they were for my daughter as a Christmas present - unfortunately they were to tight and I had to send them back - I was really worried about getting a refund and sending them back. The process was very easy and I got a refund within a couple of days - Also the next pair we ordered arrived the next day - I emailed Luke about it all and he sent a lovely email reassuring me about sending back the skates. I would 110% recommend Willies. Very nice customer services.”
