Hi there!
Thank you for taking the time to leave your feedback — we're really sorry to hear that the sizing didn’t meet your expectations.
We work hard to ensure our size guides are as accurate and helpful as possible, so it’s disappointing to hear that the measurements didn’t align. We'd love to look into this further for you — if you're open to it, please reach out to our Customer Care team at support@waxlondon.com with your order number and a bit more detail.
We’re here to help make things right.
Warm regards,
The Wax London Team
