Hi there!
Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow.
That said, we're really sorry to hear about your experience with the fit of your Spencer Cap. If you'd like to discuss this further, please don’t hesitate to reach out to our customer care team. We’d love to help resolve this for you.
We look forward to rectifying this situation and hope to have you shopping with Wax again soon!
Best wishes,
Wax London
