Hello,
Thank you for your feedback regarding the shirt. We’re truly sorry to hear about the quality issues you've experienced.
Your comments are important to us, and we take them seriously as we strive to improve our products.
Now that the shirt has been returned and a full refund has been issued, please let us know if we can be of any further assistance at all.
Warm regards,
Team Wax London
Hi there!
Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow.
That said, we're really sorry to hear about your experience with the Shirt Shirt arriving with loose threads and poor stitching.
If you'd like to discuss this further, please don’t hesitate to reach out to our customer care team. We’d love to help resolve this for you.
We look forward to rectifying this situation and hope to have you shopping with Wax again soon!
Best wishes,
Wax London
