“Shipping was really quick which was a nice surprise. The jacket felt amazing and of good quality but with the sizing, I was disappointed. The description is boxy fit but I think despite that, it feels almost half a size larger. I was considering returning it but was unsure how a smaller size would fit. Also, not sure what would cause this but on the first day I wore the jacket (with a sweater as an inner layer) there were some grey marks/smudges all along the inner side of the jacket collar. I can’t figure out what would have caused it but it’s never happened on other jackets with the same sweater. That said, it is a nice jacket and looks well made but I can only rate it a 3 because of the sizing and smudges on the collar. I’m probably going to continue using it due to the cost but was hoping for slightly better. I was deciding between Wax London and N007 for a similar jacket but went with Wax London instead. Verdict is still out since I’ve worn it twice now but hope this helps anyone interested.”
Hi there!
Thank you so much for sharing your feedback – we truly value hearing from our customers as it helps us learn where we can improve and grow.
We’re happy to hear that you were pleased with the shipping and service we offer at Wax.
That said, we're really sorry to hear about your experience with the sizing.
If you'd like to discuss this further, please don’t hesitate to reach out to our customer care team. We’d love to help resolve this for you.
We look forward to rectifying this situation and hope to have you shopping with Wax again soon!
Best wishes,
Wax London
