“Product came completely unfolded, with creases that don’t seem to disappear after hanging it for almost a week.
I wouldn’t expect this with such an expensive product.”
Hi Augusto,
We appreciate you taking the time to give us your feedback.
We're sorry to hear of the issue with your Santoni Coat, and we'll be sure to pass along your comments to our production team as this certainly doesn't sound like our usual standard. We've emailed you directly to arrange a replacement, but if you have any further questions, please let us know and we'd be happy to assist.
Best wishes,
Wax London
