Chemical Starter Kit | The 500g Collection Reviews

4.8 Rating 434 Reviews

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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“Excellent”

Helpful Report

“It was great to receive the free chemical starter kit at the same time as the Hot Tub so we didn't have to delay setting it up. We read the instructions in the Hot Tub manual and on the chemical bottles, however, as hot tub novices, it would have been very helpful if the Wave set-up video had included a section on how to use the chemicals properly. We had to use someone else's YouTube video instead for help with this. Now we know how, we find the chemical maintenance easy and have used our Hot Tub for a month without any 'water balance' issues. The free filters are a bonus. We just pop a new one in while we clean and dry the old filter, which we have found simple to do (again watching a YouTube video).”

1 Helpful Report

Hello there, thank you so much for taking the time to give us feedback. We love to hear our customer's ideas as providing excellent service is our priority. I'm thrilled to hear you love your Spa! If you have any queries in the future, you are welcome to email us at enquries@wavespas.com :) Happy Tubbing! Kindest Regards, Zoe @ Team Wave

“The starter kit came before hot tub which was great which gave us time to read up on instructions. So when the hot tub arrived we new how to get started. Hot tub also arrived before delivery date.”

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Hi Mr. Ronnie! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Everything we needed and easy to use.”

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Hi There! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Although dispatched a week earlier than the spa hadn't received them when the spa arrived. Contacted customer service who provided details and contacted courier who delivered a few days later. Seems fault was with courier but easily rectified and has everything you need for initial start up and ongoing use.”

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“Absolutely love our hot tub , we’ve used it lots & it looks very stylish, I’d highly recommend for the price we paid x”

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Hi Judy! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great package that you get free. I now know what I should be buying to keep my hot tub in great working order.”

Helpful Report

Hi Yvonne! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered as part of Hot tub order. Website clear on what was being delivered and ordering was so easy. Items have already been delivered ahead of schedule.”

Helpful Report

Hi Patricia! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave