“It looks good on the wall but they are not all completely straight so it makes the spaces between not even. Overall I like it but the quality could be improved, the white canvas don't cover well on the back and attached with the outside plastic. Bought another one for similar price in another company and the packaging was far better and quality in general as well”
Dear Guest
Thank you for your feedback.
We are disappointed to read that your canvas panels are not straight?
We have checked and have received no communication from you, other than this feedback to notify us of a problem.
We would encourage all customers to contact us with any issues or problems, before leaving negative feedback, allowing us to put right a problem first.
Regarding our packaging, we received excellent feedback advising us of our secure packaging the protective wrap that protects your canvas during shipping with the courier.
The back of the canvas is wrapped around the frame, there is no need for a large white overlap on the back of these canvas panels, if anything this would hinder the hanging process, and not allow the canvas to hang flush against the wall.
We can confirm the backs are not stapled with or at the same time as the clear wrap, this is done after quality checks.
Had you contacted us, we would have been more than happy to replace and resolve any issues with you direct.
Kind Regards
Wallfillers Team
