“The food is in pellets which is fine but it doesn’t have much of a tempting smell for the dogs. I have four havanese dogs and they really aren’t desperate to eat it. However it’s caused no upset stomachs and stools are firm - so that’s good!!
The delivery and packaging was excellent.”
“I ordered the sample and my dogs liked it so ordered a big 10kg bag. My one dog ate it and he was sick all week. My other dog refused to eat it and shook her head at it. I put some out for fox and he never eat it either. I emailed and they were not helpful and refused to refund, so its gone in the bin. waste of 40 pounds I've read review too of others having same problem but they removed the emails of customers”
Hi Alison
Our returns details are listed on our website, we cannot accept opened bags of food back into our facility, and we would disagree about not being helpful.
In addition we have not removed customers reviews, this is not possible within the Reviews.co.uk system. We ask that you amend this comment as you are incorrect.
Thank you.
“My Border Terrier dogs, Freddie and Tilly, who are 10 now, really like this food. I like the fact that there is no meat meal in it and its not produced at such high temperatures, i will definitely be buying this product from now on. Bonus that your packaging can be recycled. Thank you for the 15% discount and keep the 10% vouchers coming!
Many thanks
Jane”
