UPVC French Doors Reviews

5 Rating 2 Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

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Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Value for money

Ease of installation

Overall quality

Would you recommend Vufold? No

“Good quality product, good customer service. But the delivery is a mess. Parts are missing and takes weeks to get the actual missing part. I was told the delivery cost £300+ but the driver will not help with offloading! You have to have people onsite to give hand and it’s your own business to sort that out!”

1 Helpful Report

Posted 1 month ago

Hi Siying, Thank you for your feedback and for highlighting the quality and service – we really appreciate that. We’re very sorry you’ve experienced issues with delivery, and our aftercare team is working closely with you to get this resolved. The replacement parts initially missing from your delivery were located in our warehouse and dispatched the next day. Unfortunately, additional items were later reported as missing, which required re-manufacturing. We are prioritising these and will get them to you at the earliest opportunity. Regarding delivery, we did not charge you £300 for delivery. Your order was dispatched using our customer-assisted delivery method, which was discussed and agreed prior to dispatch. This method is necessary for certain orders, such as yours, which included loose glass panels, as they cannot be handled by our standard two-man delivery service. Thank you again for your patience and understanding. We sincerely apologise for any inconvenience caused and appreciate your cooperation while we resolve this. Kind regards, The Vufold Team

Posted 1 month ago

Value for money

Ease of installation

Overall quality

Would you recommend Vufold? Yes

“From ordering, with Josh in sales, measuring & fitting. We are so pleased to recommend your products. The insulation team Danny & Andrew we're thoughrer, cleaning up as they went along. Very cheerful our french doors are perfect. Thank you Eric & Babs.”

2 Helpful Report

Posted 5 months ago

Hi Eric & Babs, Thank you so much for your kind words and for recommending Vufold! It’s fantastic to hear that everything went smoothly from ordering right through to installation. We’ll be sure to pass on your lovely feedback – the team will be so pleased to hear it! We’re delighted you’re happy with the result and that your French doors are just what you hoped for. Thanks again for choosing Vufold and for taking the time to share your experience! Best wishes, The Vufold Team

Posted 5 months ago