Master Wooden External Bifold Doors Reviews

4.8 Rating 172 Reviews

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Product Page

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

Visit Product Page

Peter Brammer

Verified Reviewer

“Easy to fit great value for money second set I have fitted”

Helpful Report

Posted 1 year ago

Thanks for the kind feedback Peter and we really appreciate your repeat business! We look forward to hopefully working with you again soon. Many thanks Vufold

Posted 11 months ago

Darren Thomas

Verified Reviewer

“From the very first enquiry to the Sales team and Aftercare service the whole process has been very smooth and easy. Any phone calls or email questions I had were answered straight away. The bi-folds were in stock; they were dispatched immediately and delivered promptly. The fitting instructions were clear and easy to follow. I am very happy with the end result now installed in our home extension and would definitely recommend and use Vufold again. Darren (Jersey CI)”

1 Helpful Report

Posted 1 year ago

Hi Darren, Many thanks for the fantastic review. We are delighted to hear how pleased you are with how we handled your order from start to finish, and importantly how happy you are with the end result. Thank you also for the 5-star rating, and we appreciate you recommending Vufold. Best regards Vufold

Posted 1 year ago

“Beautiful doors, well made. Strong and elegant in design. The mechanism is so smooth and easy to use. I bought these for a new kitchen/balcony in my first floor flat and I'm delighted with our doors. Highly recommended.”

1 Helpful Report

Posted 1 year ago

Many thanks for the great feedback Laura, and thank you for sharing how pleased you are with the look and operation of your doors. Your installation looks great, and thank you for recommending Vufold! Best regards Vufold

Posted 1 year ago

Luke Salmons

Verified Reviewer

“I wouldn’t recommend this company if it was the last company on the planet able to supply any goods. Awful customer service. Entirely awful in every imaginable way.”

Helpful Report

Posted 1 year ago

Hi Luke, We are sorry to hear that your experience has prompted you to leave this negative review. Our aftersales service is taken very seriously and is a vital part of our business. To receive feedback in your tone is extremely disappointing. Based on your feedback we have reviewed all communication and how everything was handled for you from start to finish. We believe that you have left this review because of a return order that we received back from you in a damaged condition, and therefore we had to make a deduction from your refund, however, you have since requested the deduction to also be refunded. There were visible damages to most of the frame components, and it also looked like it had been previously assembled. The frame was not returned to us in the condition it was received by you in, and we could not send it out to another customer; this was the reason a deduction was made from your refund. You also accused us of taking pictures of somebody else’s doors – we can assure you we do not operate this way and had no reason to do this. We offered you the option to come and view and collect your frame in person. Also, there were glue marks on one of the doors, however, we were able to carefully clean this off for you rather than making a further deduction. Despite this, we also deducted a minimal amount for the damaged frame to try and assist. We do feel we did all we could to assist you and we are sorry if our handling of your return did not meet your expectation. Kind regards Creative Doors

Posted 1 year ago

Alan Spalding

Verified Reviewer

Author didn't leave any comments.

2 Helpful Report

Posted 1 year ago

Hi Alan, Thank you for the 5 out of 5 star rating. Many thanks Vufold

Posted 1 year ago

“Excellent product, speedy delivery, very useful installation video and drill bits included in kit. Our joiners/builders were very impressed with the quality and ease of installation. Absolutely delighted with these bifold doors.”

1 Helpful Report

Posted 1 year ago

Thank you for sharing that the extra detail we go to has not gone unnoticed. We are also delighted to hear how impressed both you and your joiners/builders are. Many thanks Vufold

Posted 1 year ago

“Great product, easy to install”

Helpful Report

Posted 2 years ago

Hi Jason, Thanks for the feedback, we appreciate you sharing how happy you are with your purchase and also how easy you found the doors to install. Many thanks Vufold

Posted 2 years ago

Brian Standen

Verified Reviewer

“Installed these doors in March 2019 and have not had any problems at all. Easy to install and still as good as new.”

Helpful Report

Posted 2 years ago

Hi Brian, Thanks for taking the time to submit your review - great to hear! Kind regards Vufold

Posted 2 years ago