“Mat arrived on time and as described, quality looks good and the fit was good.
The description indicated it was not the correct year vehicle (2020)for the carpet, but the picture looked correct.”
“Great quality mat but really disappointed that the drivers side side did not include a rubber heel mat. We just assumed it would as lower quality ones had one listed . Just very disappointed.”
Thank you for ordering from us.
We only fit heel pads to the three lower carpet grades. The executive and prestige carpets are thicker, harder-wearing carpets and do not need heel pads. We don't offer rubber heel pads on any of our mats.
We state twice in the listing text that the heel pads are only fitted to the standard, velour, and luxury carpets. We also show no heel pad for the prestige in the second image on the listing, which shows all the mat grade weights, thicknesses, and whether a heel pad is fitted or not.
The prestige-grade carpet is the best automotive-grade carpet you can currently buy; it will last you many years! A heel pad on the thicker mats would be very bulky and unnecessary.