“I received this and all the vapes were flat. So far they haven’t processed my replacement or refund despite promising it last week. Will file a dispute with my bank.”
Hi there,
Thank you for your review, and I’m really sorry to hear that you weren’t happy with the product.
This is quite unusual as we have many customers who really enjoy this range, but I completely understand your experience wasn’t the same.
I can confirm that your refund has already been processed and should now be back in your account.
If there’s anything else I can help with at all, or if you’d like advice on an alternative product that may suit you better, please don’t hesitate to get in touch. I always do my best to look after every customer.
Kind regards,
James
