Hi Tom,
Thank you for your review, and I’m really sorry that the battery wasn’t working as it should.
A replacement has been sent out to you, and I’m glad this has now been resolved.
If there’s anything else you ever need, please don’t hesitate to get in touch. I’ll always do my best to help and personally make sure everything is taken care of.
Thanks again for your patience, it’s really appreciated.
Kind regards,
James
