Replacement Reviews

4 Rating 8 Reviews

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Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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“Amazing service. The first window arrived broken due to carrier fault. Van pimps could not have been more helpful and quick to replace the window. I could not recommend them more highly :-)”

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Posted 8 years ago

“Contact throughout purchase procedure was top notch and although there was a minor issue with the first delivery it was all sorted within 24hours.. great prices and great service. Can defo recommend.”

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Posted 8 years ago

“Window and kit arrived promptly. I watched video several times to make sure I was doing everything correctly. Got to the point where I had to insert the tube into the caulk gun and start compressing the fixant out of the tube. The video said an inch thick and I must admit I had my doubts that 1 tube would be enough. It came out very slowly and I was having to use a lot of pressure to get out. I did about 14 inches and no matter how hard I squeezed I couldn't get any more out of the nozzle. I took the nozzle off and with a lot of force, I had started so I had to finish, got about 3/4 done but nothing like and inch deep. The rest I had to get out with a stick. I knew from past experience that the tube was out of date and 1 wasn't enough to do as the video showed. I fitted the window and allowed it to go off overnight. The window now leaks and all I got from vanpimps was a replacement bonding kit, what am I supposed to do with that. Thanks vanpimps for supplying a kit that was no good. I had a van with a hole in the door and was committed, pity you are not so committed to look after your customers when you have messed up.”

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Posted 8 years ago

“Very helpful in supplying replacement windows, no quibble, and very quick. I am very happy with van pimps. I have used them for a very long time. Would recommend them.”

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Posted 8 years ago

“Replacement was fine but delivery was NOT prioritized after the first piece was delivered damaged.....not happy”

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Posted 8 years ago

Christopher S

Verified Reviewer

“Spoke to Olly when I had a problem with my window and he sorted it out within 24 hours. Great service.”

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Posted 8 years ago

“After a hi-cup with product all things were corrected and now all is well, Thanking you, Tony”

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Posted 8 years ago

“Top class customer service reply to emails fast very happy with my replacement”

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Posted 8 years ago