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Replacement Reviews

4 Rating 8 Reviews
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Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Amazing service. The first window arrived broken due to carrier fault. Van pimps could not have been more helpful and quick to replace the window. I could not recommend them more highly :-)
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Posted 6 years ago
Contact throughout purchase procedure was top notch and although there was a minor issue with the first delivery it was all sorted within 24hours.. great prices and great service. Can defo recommend.
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Posted 6 years ago
Window and kit arrived promptly. I watched video several times to make sure I was doing everything correctly. Got to the point where I had to insert the tube into the caulk gun and start compressing the fixant out of the tube. The video said an inch thick and I must admit I had my doubts that 1 tube would be enough. It came out very slowly and I was having to use a lot of pressure to get out. I did about 14 inches and no matter how hard I squeezed I couldn't get any more out of the nozzle. I took the nozzle off and with a lot of force, I had started so I had to finish, got about 3/4 done but nothing like and inch deep. The rest I had to get out with a stick. I knew from past experience that the tube was out of date and 1 wasn't enough to do as the video showed. I fitted the window and allowed it to go off overnight. The window now leaks and all I got from vanpimps was a replacement bonding kit, what am I supposed to do with that. Thanks vanpimps for supplying a kit that was no good. I had a van with a hole in the door and was committed, pity you are not so committed to look after your customers when you have messed up.
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Posted 6 years ago
Very helpful in supplying replacement windows, no quibble, and very quick. I am very happy with van pimps. I have used them for a very long time. Would recommend them.
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Posted 6 years ago
Replacement was fine but delivery was NOT prioritized after the first piece was delivered damaged.....not happy
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Posted 7 years ago
Christopher S
Verified Reviewer
Spoke to Olly when I had a problem with my window and he sorted it out within 24 hours. Great service.
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Posted 7 years ago
After a hi-cup with product all things were corrected and now all is well, Thanking you, Tony
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Posted 7 years ago
Top class customer service reply to emails fast very happy with my replacement
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Posted 7 years ago