Thank you for your positive review, Shane! We’re delighted to hear you’re pleased with your new Solid Oak Ledge and Braced door from UK Oak Doors. If you need any help with future projects, just let us know.
Kind regards,
UK Oak Doors Team
Thank you for your fantastic review! We’re delighted to hear you’re happy with the quality of your Solid Oak Ledge and Brace Door.
If you need any help with future projects, just let us know.
Kind regards,
UK Oak Doors Team
Thank you for your fantastic review, Antony! We’re delighted to hear you’re happy with your Solid Oak Ledge and Brace door.
If you need any help with future projects, just let us know.
Kind regards,
UK Oak Doors Team
Thank you for your fantastic review! We’re delighted to hear you’re happy with the quality and value of your Solid Oak Ledge and Brace Door.
If you need any help with future projects, just let us know.
Kind regards,
UK Oak Doors Team
“I bought 4 solid oak doors and furniture in total. They look amazing and have transformed the cottage. I was extremely disappointed though that I had over ordered latch handles which were still in their packets and because it was over 2 weeks they would not allow a return and refund. It took me a lot longer than 2 weeks to get the doors fitted (including new frames) so considering the cost this was a very poor show.”
Thank you for taking the time to leave such a detailed review.
We’re absolutely delighted to hear that the four solid oak doors and furniture have transformed your cottage — that’s exactly the kind of result we hope our products achieve. It’s always wonderful to know they’ve made such a positive difference to your home.
We’re genuinely sorry to hear of your disappointment regarding the latch handles. Our returns policy does require items to be returned within 14 days, as outlined at the time of purchase, which helps us manage stock fairly and consistently for all customers. We do appreciate that renovation projects — particularly those involving new frames and fittings — can take longer than expected.
Your feedback is noted, and we do understand your frustration. We'll ensure to inform customers about the return windows of their products after delivery more clearly.
Kind regards,
UK Oak Doors Team
“Good quality doors just as described. We placed 2 orders, one was quick but the other took more time. We had to chase and were given a delivery date which didn't materialise. They did arrive within that week however and were the same good quality. Overall very pleased and would use again.”
Thank you for your review, Liane. We’re glad the doors are of good quality and that you’re overall pleased, though we apologise for the delay on one order. If you need anything else, please let us know.
Kind regards,
UK Oak Doors Team
Thank you for your fantastic review! We’re delighted you’re happy with the solid oak look and value versus standard pine.
If you need any help with future projects, just let us know.
Kind regards,
UK Oak Doors Team
Thank you for your fantastic review! We’re delighted to hear you’re happy with the quality of your Solid Oak Ledge and Braced door. If you need any help with future projects, just let us know.
Kind regards,
UK Oak Doors Team
