Thanks for reviewing your recent order; we're so sorry to hear there was an item missing from this gift set.
We have raised this with our CS team so they will email you today to help you further with this.
Thank you so much for bringing this to our attention.
Thanks for reviewing your order.
We're really sorry there was an issue with some of the gift boxes you received.
We can see our CS team have already been in touch with you about this, but we would like to apologise to you once again for any inconvenience or disappointment this may have caused.
