“I was looking forward to receiving my Hare mug in blue. When I unpacked it, it was grey, not blue at all. The cour is grey, the same grey as the hedgehog mug I'd ordered at the same time. I already had a hare mug in grey from a previous purchase and don't want another one. Why advertise it as blue when it is clearly grey”
Thanks for reviewing your order.
We can confirm that the mugs you purchased are two different colours; the Hedgehog mug is a dark grey, while the Hare is a lighter blue colour, and this is demonstrated in the photos shown on our website.
We're sorry to hear you're disappointed and will make sure to pass your feedback on to the relevant teams.
“Ordered some mugs. They look so lovely and exactly what I have been looking for. They also have some lovely herbal tea that I don’t see in shops and they taste great. Delivery was fast and you get excellent updates about when it will arrive. Very happy with it”
