“Absolutely love the taste of this tea but unfortunately I have no idea but every box I get, the bag was stuck inside the packet as if it's glued together,and when I try to take it out it ends up ripping a hole into the bag so it's un usable. I've been to many different stores and each box is the same and have no idea if other boxes are the same as this flavour.”
Thanks for taking the time to leave us some feedback.
We're really sorry to hear you've been experiencing some issues with our Metabolism Superblends packs.
We'd be really keen to look into this further and would be very grateful if you could please send an email through to our team at twinings.direct@twinings.com with the batch and best before details from one of the packs.
Once our team have this information, they'll be able to advise you of their next steps.
We really appreciate you taking the time to raise this with us and look forward to hearing from you.
