“Some bags are good, others not so good. There is variation in strength. Boxes which have good quality lapsang are a luxurious delight and are very refreshing on a hot summer's evening. Congratulations on the redesign of the boxes, which now no longer trap tea bags, some of which invariably used to break open and so were wasted. Over the years we must have lost a box of tea that way because the fault used to affect one percent of the boxes.”