“The Darjeeling that I always buy ( as it is to me the best tea) seems much weaker these days than previous batches (over many years) and has to be brewed for much longer to have any flavour ... I wonder if this has been a bad tea season in Darjeeling .. OR maybe like many companies at present, Twinings is putting less tea in each bag to increase their profits without increasing the price?”
Thanks for reviewing your recent order.
We're sorry to hear our Darjeeling tea didn't taste as great as we would normally expect. We haven't made any changes to this cuppa so we are keen to look into this further.
We have raised this with our CS team so they will email you today to help you directly with this.
